Terms & Conditions

Definitions

• "NautiRoute", "we", "us" — the service operated by Arnau Blanco Gasch under the brand NautiRoute.
• "User", "you", "client" — any individual accessing this website or purchasing our services.
• "Service" — the 1:1 Maritime Career Strategy Session and any associated materials provided by NautiRoute.
• "Website" — www.nautiroute.com and all its subpages.
• "Session" — the 45-minute video call constituting the purchased service.

Scope and Acceptance

These Terms apply to all use of this website and all services purchased through it or via Calendly at the direction of this website.

By completing a booking or purchase, you confirm that you have read, understood and accepted these Terms in full. If you do not agree with any part of these Terms, you must not use this website or purchase any service.

These Terms are written in English. In the event of any conflict between translated versions, the English version prevails.

The Service

NautiRoute offers personalised 1:1 career strategy sessions for individuals seeking to enter or progress within the maritime and superyacht industry. The service consists of:

• A 45-minute video call conducted via a mutually agreed video platform
• A pre-session questionnaire to gather relevant background information from the client
• Verbal career guidance personalised to the client's situation, based on information they have provided

Results depend entirely on the client's personal circumstances, effort, qualifications, the accuracy of information provided to NautiRoute, and the state of the maritime job market at the time.

Booking Process

Sessions are booked via the Calendly scheduling platform. A booking is confirmed once:

• A time slot has been selected and confirmed via Calendly
• Payment has been successfully processed in full
• A confirmation email has been sent to the address provided by the client

It is the client's sole responsibility to provide accurate contact details. NautiRoute is not liable for missed confirmations due to incorrect email addresses or spam filters.

Pricing

All prices are displayed in Euros (€) inclusive of any applicable taxes. The current price for a 1:1 Career Strategy Session is 89.99 € per session.

NautiRoute reserves the right to change pricing at any time. The price displayed at the time of booking applies to that specific booking and will not be retroactively altered.

Payment

Payments are processed securely through third-party payment providers. NautiRoute does not store, access or process your payment card details directly.

Full payment is required to confirm a booking. No session will take place without completed payment. In the event of payment failure, the time slot is not reserved.

Rescheduling & Cancellation

By the client

By NautiRoute

In the unlikely event that NautiRoute must cancel or reschedule a session, the client will be notified as soon as reasonably possible and offered either a new time slot at no charge or a full refund at their choice.

Refund Policy

Refunds are issued in the following circumstances only:

• The session is cancelled by the client with more than 24 hours' notice
• The session is cancelled by NautiRoute and the client does not reschedule
• A technical failure caused entirely and demonstrably by NautiRoute prevents the session from taking place

Refunds are not issued for:

• Subjective dissatisfaction with the advice provided — guidance is personalised and based on information given by the client
• Client no-shows or late cancellations (less than 24 hours' notice)
• Technical issues on the client's side (internet connectivity, device failures, etc.)
• Decisions made by the client based on the guidance received

Refund requests must be submitted to info@nautiroute.com within 7 calendar days of the scheduled session date.

Right of Withdrawal (EU Consumers)

Under EU Directive 2011/83/EU, consumers ordinarily have a 14-day right of withdrawal from service contracts.

However, by completing a booking and attending the session, you expressly request that the service commences before the end of the withdrawal period and acknowledge that:

• You consent to the immediate provision of the service
• Your right of withdrawal is waived upon the session taking place
• No refund will be issued after the session has been delivered

This is consistent with Article 103(m) of the Spanish General Law for the Defense of Consumers and Users (LGDCU) and Article 16(m) of EU Directive 2011/83/EU.

Nature of the Advice

The guidance provided during sessions is:

• Informational and educational in nature
• Based on the advisor's personal experience in the maritime and superyacht industry
• Personalised to information provided by the client during booking and the session itself
• Subject to the advisor's reasonable professional judgement at the time

The guidance is explicitly not:

• A guarantee of employment, specific salary, or any particular career outcome
• Legal, financial or regulated professional advice
• A commitment to place, refer or recommend the client to any specific employer
• A replacement for official maritime authority guidance on licensing or certification

NautiRoute does not act as a recruitment agency and makes no placement guarantees. The maritime labour market is subject to conditions entirely beyond our control.

Intellectual Property

All content on this website — including text, structure, design, graphics, methodologies and session materials — is the intellectual property of NautiRoute / Arnau Blanco Gasch and is protected under applicable intellectual property law.

Upon purchase, the client receives a personal, non-exclusive, non-transferable licence for individual use only. The client may not:

• Reproduce, copy or redistribute any session content or website material without prior written permission
• Record sessions (audio or video) without explicit prior written consent from NautiRoute
• Share session content, methodology or materials with third parties
• Use any content for commercial purposes
• Upload materials to third-party platforms or AI training datasets

Unauthorised use may result in legal action under applicable intellectual property and civil law.

Confidentiality

NautiRoute treats all personal and professional information shared by clients during sessions as strictly confidential. This information will not be disclosed to any third party without the client's explicit consent, except as required by law.

Equally, clients agree not to publicly disclose the specific content, structure or proprietary methodology of NautiRoute sessions in a manner that could commercially harm NautiRoute or that reproduces the service for others without compensation.

Limitation of Liability

To the maximum extent permitted by Spanish and EU applicable law, NautiRoute shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from:

• Use of, or inability to use, this website or its content
• Decisions made by the client based on session guidance
• Employment outcomes or absence thereof
• Failures of third-party services (Calendly, payment processors, video platforms, etc.)
• Any inaccuracies in information provided by the client during the session

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, gross negligence, death or personal injury caused by negligence, or any other liability that cannot be legally excluded or limited under applicable law.

Disclaimer of Warranties

This website and all content are provided on an "as is" and "as available" basis without any warranty of any kind, express or implied. NautiRoute does not warrant that:

• The website will be uninterrupted, error-free or free from viruses or other harmful components
• Information on the website is complete, accurate or current at all times
• Any specific career outcome, employment or salary will result from use of the service

Third-Party Services

This website and our booking process make use of third-party platforms including Calendly and video conferencing tools. NautiRoute is not responsible for the content, availability, policies or practices of any third-party service.

Any links to third-party websites are provided for convenience only and do not constitute an endorsement of their content or services.

Force Majeure

NautiRoute shall not be in breach of these Terms and shall not be liable for any failure or delay in performing obligations due to circumstances beyond our reasonable control, including but not limited to: widespread internet outages, natural disasters, pandemics, government restrictions, or other unforeseeable events.

In such cases, NautiRoute will notify the client as promptly as reasonably possible and offer rescheduling or a full refund as appropriate.

Modifications to These Terms

NautiRoute reserves the right to update these Terms at any time. The date at the top of this page reflects the most recent revision. We encourage you to review these Terms periodically.

Continued use of the website or services after changes have been published constitutes acceptance of the updated Terms. For material changes affecting existing bookings, we will make reasonable efforts to notify affected clients directly.

Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of Spain, including applicable EU consumer protection regulations where the client is an EU consumer.

Any disputes arising from or relating to these Terms or the services provided shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain — unless mandatory consumer protection law in the client's country of habitual residence provides otherwise.

If you are an EU consumer, you also have the right to use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr

Entire Agreement

These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between NautiRoute and the client with respect to the use of this website and the purchase and delivery of services. They supersede all prior agreements, representations or understandings, whether oral or written.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Contact

For any questions, complaints or legal notices regarding these Terms: